Privacy policy

In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that CHARTER LINK LOGISTICS SPAIN SL, with C.I.F. B02951192 and address at Plaza Alqueria De La Culla 4 – Office 306 46910 Alfafar – Valencia is responsible for the management and operation of the site www.charter-link.es registered in the Mercantile Register of VALENCIA T 10916, L 8194, F118, S 8, H V 195910.

If you wish to contact us, you can do so by post to the address above or by email to info@charter-link.es.

Access to our domain can be done directly or through any existing redirection, being the Privacy Policy applicable to this one.

PRIVACY POLICY

This Privacy Policy describes how we process your personal data (e.g. collection, use, disclosure, storage and protection of your personal information) and provides information about your rights as a data subject.

CHARTER LINK LOGISTICS SPAIN SL is responsible for the processing, as well as for the collection, use, communication, storage and protection of your personal data, in accordance with the General Data Protection Regulation, internal rules and policies or any applicable national regulations.

In compliance with the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the General Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, CHARTER LINK LOGISTICS SPAIN SL hereby informs:

Identity and contact details of the Responsible

Our identifying information:

CHARTER LINK LOGISTICS SPAIN SL

You can contact us:

• By post: Plaza Alqueria De La Culla 4 – Oficina 306 46910 Alfafar – Valencia
• By e-mail: info@charter-link.es
• By telephone: 960 900 639
• Website: www.charter-link.es

Categories of personal data

We process the following categories of personal data:

• Identifying data – name and surname, ID card or equivalent.
• Administrative data – company name, address, bank details and contact persons.
• Contact data – email, telephone number and address.
• Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the Internet, etc.
• Social media data – public social media profile data of followers and visitors.
• Business data – suppliers, customers, administrators and partners.
• Delivery data – addresses and forms of contact.
• Other data necessary for processing – for more information on the category of personal data in the course of our business, you can consult our Register of Activities.

How do we collect your data?

We collect information about you from the following sources:

From our website:

• Through the Contact Us form.

From other online tools:

• Through our social networks.
• Through email to Customers or Suppliers with whom there has already been a previous business relationship.
• Through email to prospective customers or interested parties without a commercial relationship for whom we do not yet have explicit consent.
• Through email to interested parties whose consent we have through the different contact forms.

From other sources:

• When communicating or interacting with you by telephone, e-mail or other means of contact from our company.
• When you visit our facilities.
• Through a commercial visit.
• When you receive a CV.

For more information on the different data collection mechanisms in the development of our activity, you can consult our Register of Activities.

How long do we keep your data (Retention period)?

The data will be kept for as long as there is a commercial, contractual or professional relationship with the data subject and thereafter for the years necessary to comply with the corresponding legal obligations in each case. Without prejudice to the foregoing, they will be kept for as long as they are necessary for the processing and the data subject does not request their deletion.

With regard to accounting and tax documentation, for tax purposes, the accounting books and other obligatory record books in accordance with the relevant tax regulations (IRPF, VAT, IS, etc.), as well as the documentary supports that justify the entries recorded in the books (including computer programmes and files and any other supporting documents of fiscal significance), must be kept for at least the period during which the Administration has the right to check and investigate and, consequently, to settle the tax debt, in accordance with Articles 66 to 70 of the General Tax Law, which is 4 years.

With regard to accounting and tax documentation, for commercial purposes, books, correspondence, documentation and supporting documents concerning your business, duly ordered as of the last entry made in the books, except for what is established by general or special provisions, this commercial obligation extends to both the obligatory books (income, expenses, investment goods and provisions), in addition to the documentation and supporting documents that support the entries recorded in the books (invoices issued and received, tickets, rectifying invoices, bank documents, etc.), according to Article 30 of the Commercial Code, shall be 6 years. ), according to Article 30 of the Commercial Code, shall be 6 years.

With regard to documentation related to goods, the retention period shall be 3 years, thus complying with EU REGULATION N. 952/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 October 2013 laying down the Union Customs Code.

For more information on data retention in the course of our business, you can consult our Register of Activities.

• Contact form:
• To receive contact information or other requests made by you.

• Other purposes of the same form.
  • Specific processing in social networks (see section on social networks).

• In the case of future clients or interested parties whose explicit consent is not available, this will be requested via email in order to continue to maintain communication.

General purposes of our activity:

Receive contact information or other requests made by you through any of our communication channels.

• • Other services related to Transport or Warehousing.
    • Administrative, labour, tax, commercial and/or accounting tasks derived from the provision of our services.
    • Coordinate operations related to international transport (customs formalities, financial management, documentary credits, insurance contracts, tax representation, etc.)
    • Coordinate administrative operations related to national transport.
    • Commercial land, sea and air transport services.
    • Commercial warehousing and logistics services.
    • Incorporation of the curriculum in our employment exchange.

For more information on the purposes of data processing in the development of our activity, you can consult our Register of Activities.

You may withdraw your consent at any time free of charge by exercising your rights by sending your request in writing and duly identified by a supporting document to our address Plaza Alqueria De La Culla 4 – Office 306 46910 Alfafar – Valencia or by e-mail to info@charter-link.es. For more detailed information on the exercise of your rights, please consult our Register of Activities.

Why may we process your data? (Legitimation)

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:

Art.6. RGPD

• • The data subject has given his/her consent to the processing of his/her personal data for one or more specified purposes.
    • The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at the data subject’s request.
    • • The processing is necessary for compliance with a legal obligation applicable to the controller.

For more information on the legal basis for the processing of data in the course of our business, you can consult our Register of Activities.

What and what are your rights?

he data protection regulations allow you to exercise your rights of access, rectification, opposition, erasure (“right to be forgotten”), limitation of processing, portability and not to be subject to individualised decisions before the Data Controller.

Any data subject has the right to be provided, BEFORE his/her data are collected, with basic information at a first level, in summary form, at the same time and in the same medium in which his/her personal data are collected and, on the other hand, to be provided with the rest of the information, in a medium more suitable for its presentation and comprehension.

The information to be provided in layers or levels would be as follows:

The identity of the Data Controller.

• • What data will be processed.

• • For what purpose.

• • Where and how they have been obtained.

• • The legal basis of the processing.

• • Whether the data will be communicated, transferred or processed by third parties.

• • The reference to the procedure for exercising rights.

Information 2nd Layer

• • Contact details of the person responsible. Identity and details of the representative (if any). Contact details of the data protection officer (if any).

• • Extended description of the purposes of the processing. Time limits or criteria for data retention. Automated decisions, profiling and logic applied.

• • Details of the legal basis for the processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not providing data.

• • recipients or categories of recipients adequacy decisions, safeguards, binding corporate rules or specific situations applicable.

• • How to exercise the rights of access, rectification, erasure and portability of data, and limitation of or opposition to their processing.

• • Right to withdraw the consent given.

• • Right to complain to the supervisory authority.